Meet Our Mentors: Kathleen Helal

Kathleen Helal
Vice President Client Services, ACME Technologies Inc.

I am a customer success executive for a software company that serves arts and cultural institutions.

“Much of my career success over the past 20 years has been influenced by past mentors. I also want to contribute to strengthening the current and future workforce, which faces new challenges every day.”

As a mentor, I excel at…

• Managing customer expectations and maintaining high customer satisfaction
• Effective communication with all levels of an organization
• Technology sales and services implementation
• Turning difficult projects around to ensure success

When I have free time, I…

travel, enjoy the outdoors (hiking, skiing), visit museums, practice yoga, and explore new food and beverage options.

The best career decision I’ve made was…

rolling the dice and joining a startup.

I describe myself as…

driven, direct, and opinionated.

My favorite podcasts are…

Freakonomics and 99% Invisible

I once waited in line for…

a long time for a kouign amann at b.patisserie in San Francisco (it was worth it).

Originally published at https://blog.foster.uw.edu on January 30, 2022.